Resume
Professional Experience
Section titled “Professional Experience”Senior Technical Writer - September 2024 - August 2025
Solo technical writer, writing the docs that ship with each monthly release while also establishing processes, redesigning information architecture around user personas, and building relationships across global engineering teams.
GitLab
Section titled “GitLab”Contract Technical Writer, Contributor Success - December 2023 - April 2024
Overhauled the “Make a GitLab contribution” tutorial to improve the contributor experience.
Pantheon
Section titled “Pantheon”Manager of Technical Documentation - September 2021 - July 2023
Managed a four-person team across three time zones, collaborating with a global team of product owners to maintain coverage of projects with frequently shifting priorities.
Ensured my team got their work done while still taking care of themselves, having tough conversations when necessary and helped individuals get back on track.
| Role | Time |
|---|---|
| Senior Technical Writer | March 2021 - September 2021 |
| Technical Writer | September 2018 - March 2021 |
Linode (now part of Akamai)
Section titled “Linode (now part of Akamai)”Technical Writer - March 2016 - September 2018
Hands-on research and from-scratch documentation for a Linux-based cloud hosting provider.
Former Roles
Section titled “Former Roles”| Role | Organization | Years |
|---|---|---|
| Operations Coordinator | Hazon | 2010 - 2014 |
| Roller Skating Instructor | Oceanside School District | 2004 - 2014 |
| Barista | Starbucks | 2008 - 2009 |
Key Skills
Section titled “Key Skills”- Technical Writing
- Developer documentation
- API documentation
- Documentation strategy
- Content strategy
- Information architecture
- Tools & Platforms
- Git (CLI), GitHub, GitLab
- Markdown, MDX
- Static site generators (Astro, Docusaurus, Gatsby, Hugo, Jekyll)
- Linux
- Neovim
- VS Code
- Workflows and Processes
- Docs as Code
- Agile/Scrum methodologies
- Cross-functional collaboration
- Content audits and migrations
- Strategically integrating AI into documentation workflows
Education
Section titled “Education”| Degree / Certification | Institution | |
|---|---|---|
| Professional Communications and Technical Writing, B.S. | State University of New York at Farmingdale | |
| Certified Scrum Master | Scrum Alliance | 2020 |