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Resume

Senior Technical Writer - September 2024 - August 2025

Solo technical writer, writing the docs that ship with each monthly release while also establishing processes, redesigning information architecture around user personas, and building relationships across global engineering teams.

Contract Technical Writer, Contributor Success - December 2023 - April 2024

Overhauled the “Make a GitLab contribution” tutorial to improve the contributor experience.

Manager of Technical Documentation - September 2021 - July 2023

Managed a four-person team across three time zones, collaborating with a global team of product owners to maintain coverage of projects with frequently shifting priorities.

Ensured my team got their work done while still taking care of themselves, having tough conversations when necessary and helped individuals get back on track.

RoleTime
Senior Technical WriterMarch 2021 - September 2021
Technical WriterSeptember 2018 - March 2021

Technical Writer - March 2016 - September 2018

Hands-on research and from-scratch documentation for a Linux-based cloud hosting provider.

RoleOrganizationYears
Operations CoordinatorHazon2010 - 2014
Roller Skating InstructorOceanside School District2004 - 2014
BaristaStarbucks2008 - 2009
  • Technical Writing
    • Developer documentation
    • API documentation
    • Documentation strategy
    • Content strategy
    • Information architecture
  • Tools & Platforms
    • Git (CLI), GitHub, GitLab
    • Markdown, MDX
    • Static site generators (Astro, Docusaurus, Gatsby, Hugo, Jekyll)
    • Linux
    • Neovim
    • VS Code
  • Workflows and Processes
    • Docs as Code
    • Agile/Scrum methodologies
    • Cross-functional collaboration
    • Content audits and migrations
    • Strategically integrating AI into documentation workflows
Degree / CertificationInstitution
Professional Communications and Technical Writing, B.S.State University of New York at Farmingdale
Certified Scrum MasterScrum Alliance2020